Reference

Terms That Cover Your Account on cx88

These terms set out how your account works on cx88 — what you can expect from us and what we expect from you.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms may be updated
cx88 Terms That Cover Your Account on cx88
HOW WE PROTECT YOUR ACCOUNT

Account Security and Data Under These Terms

Security on cx88 runs through your payment wallet. Because withdrawals go back to the same bKash, Nagad, or Rocket wallet you deposited from, we verify that link at account level — not just at the point of withdrawal. This single-wallet rule is the main protection against unauthorised payouts.

Wallet Verification

We verify your bKash, Nagad, or Rocket number against your account registration. Mismatches are flagged before any withdrawal is processed, keeping your funds secure.

Account Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of what we hold.

Requesting Changes

To update your registered wallet number or personal details, contact support with proof of ownership for the new wallet. We do not accept unverified detail changes.

Terms Disputes

If you believe a term has been applied incorrectly to your account, raise it via live chat or email. We review disputes against the version of the terms active at the time of the event.

REACH US DIRECTLY

How to Contact cx88 About These Terms

If any part of these terms raises a question or you need to flag an account issue — a payment held for verification, a wallet mismatch, or a dispute — our support team is the right starting point. Reach out through any of the channels below and we'll work through it with you.

Team online

Live Chat

Open the chat icon from any page on cx88. Our team responds during standard support hours and can handle account queries, payment holds, and terms questions.

Email Support

Send your query to our support address. Include your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account quickly.

Help Centre

Our help centre covers common terms questions, the account verification process, and how payment matching works for Rocket, Nagad, and bKash withdrawals.

Questions About cx88 Terms and Account Rules

These are the questions we get most often about how our terms work in practice — from account eligibility to what happens when a payment is held.

Account access depends on your local law and the eligible regions we serve. If your jurisdiction restricts this type of platform, you are not eligible to open an account regardless of these terms.

We match your registered wallet to your account to protect your withdrawals. A mismatch means we cannot confirm the funds belong to you, so the transaction is held pending verification.

Depending on the breach, we may suspend your account, hold pending transactions, or close the account entirely. Any balance confirmed as yours will be returned to your registered wallet after review.

The date at the top of this page reflects the latest version. We recommend checking back after any significant platform change. Continued use of cx88 after an update means you accept the revised terms.

Yes. Contact our support team via live chat or email with your registered wallet number. We will provide a summary of the account data we hold within a reasonable timeframe.

Request account closure through live chat or email support. Withdraw your remaining balance first — we will confirm the closure once any pending Rocket, bKash, or Nagad transactions have cleared.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.